Terms of Use

Depthloom builds a personalised learning path. You describe what you want to learn; an AI Teacher interviews you about where you are starting from and what you are aiming at; the platform composes a roadmap of modules and lessons around those answers; and each lesson is written by an AI model at the moment you open it. You can bring your own materials — documents and pasted text — so that the lessons are grounded in them, ask the Teacher questions as you read, and answer assessments that adapt what comes next.

It is a tool for learning, and that is the whole of what it claims to be. It is not a course provider, it does not award qualifications, it does not certify anything, and finishing a roadmap is not evidence of competence to anybody but you.

Every roadmap, every lesson, every explanation and every answer the Teacher gives is produced by a large language model. No human reviews a lesson before you read it. Models state incorrect things fluently and with no visible change in tone, so a wrong paragraph in a Depthloom lesson looks exactly like a right one. Expect errors: outdated facts, subtly wrong code, a confident claim about an API that does not behave that way, an argument that holds together and is not true.

Nothing on this platform is professional advice, and you must not rely on it as such. That covers medical, legal, financial, tax, safety, engineering and any other field where being wrong has consequences. If a decision matters, check it against a primary source or a qualified person before you act on it. Where a lesson cites material you uploaded, the citation tells you where to look; it is not a guarantee that the passage says what the lesson claims it says.

The same applies to assessments and feedback. A mark, a correction or an encouragement is a model’s judgement of your answer, not an authoritative one, and it can be unfair in both directions.

An account belongs to one person.It is not shared between colleagues, passed to a successor, or used by a team from one login. If several people need access to the same roadmap, invite them to it — that is what sharing is for, and it keeps each person’s progress their own. You must be at least {{MINIMUM_AGE}} to hold an account.

There is no password. Signing in means giving your email address and entering a one-time code sent to it, so whoever can read your email can sign in as you. Keeping control of that mailbox is your responsibility and it is the whole of the account security here: a shared inbox, a forwarding rule, or a mailbox left open on a borrowed machine gives away the account with it. Enable two-factor authentication if you want a second lock on the door, and tell us at {{CONTACT_EMAIL}} if you think somebody else has been in your account.

The details you give — your email address and display name — must be accurate, and the email address must be one you actually control. Losing access to it means losing access to the account, because the code has nowhere else to go.

Two limits matter more than the rest, and both have a specific reason behind them.

• Only upload material you have the right to use this way.Anything you add as a material is extracted, split into passages, and transmitted to third-party AI providers so that your lessons can be grounded in it — the Privacy Policy sets that out in detail. Uploading a document therefore discloses it outside this platform. Do not upload copyrighted material you have no licence to, a client’s or employer’s confidential documents, personal data about other people, or anything you are under an obligation not to disclose.
• Do not try to reach anybody else’s content.Every account’s roadmaps, lessons, materials and answers are isolated from every other account’s. Probing that isolation — manipulating identifiers, calling the API in ways the product does not, or attempting to get a model to reveal another account’s content — terminates the agreement immediately, whether or not the attempt succeeds.

And, more ordinarily, you agree not to:

• use the platform to generate material that is unlawful, that harasses or endangers somebody, or that is designed to deceive;
• resell access, share your sign-in, or run the service on behalf of people who do not have accounts;
• automate use of the platform in a way that goes beyond ordinary learning — scripted generation, scraping, or load intended to consume capacity rather than to learn from it;
• interfere with the platform’s operation or attempt to bypass the credit accounting described in section 5.

Work on the platform is paid for in credits. A plan grants credits, and actions that cost money to run — composing a roadmap, writing a lesson, marking an assessment, a Teacher conversation — consume them. The amount an action consumes reflects the work the underlying models actually did, which is why the platform records for every run which model it was and how many tokens it used. When your balance runs out, those actions stop until it is topped up or the next cycle grants more.

The current plans, what each grants, and what things cost are shown on the pricing page, which reads them from the live catalogue. They are not repeated here, so that the figure you are quoted and the figure you are charged cannot come from two different places.

Payments are taken by Stripe. Card details go to Stripe and are never held by Depthloom. Subscriptions renew automatically at the end of each period until cancelled.

Refunds: {{REFUND_POLICY}}

Cancellation: {{CANCELLATION_TERMS}}

The materials you upload stay yours. Uploading a document to Depthloom gives the platform permission to store it, extract its text, split and embed it, and send the relevant parts to AI providers in order to produce the lessons you asked for — and nothing wider than that. It transfers no ownership, and the permission ends when you delete the material or close the account.

The roadmaps and lessons generated for you are yours to read, keep, print and learn from, and Depthloom claims no ownership of them. Two honest caveats sit on that. Generated text is produced by models from prompts and material, so the same request from somebody else can produce something very similar, and the platform cannot promise that any lesson is unique to you or that it is free of third-party rights. And whether generated content may be reused by the platform for any purpose beyond delivering it to you — {{CONTENT_REUSE_TERMS}}.

The platform itself — the software, the interface, the name and the brand — belongs to {{COMPANY_LEGAL_NAME}}, and using it does not transfer any of that.

Depthloom depends on third-party AI providers to do its central work. When one of them is slow, rate-limited or down, generation slows down or fails, and there is no version of the product that is unaffected by that. The service is provided as it is, without a promise that it will be available at a particular time or that a particular generation will succeed.

The platform changes: models are swapped as better ones appear, features are added, and some are removed. Where a change materially reduces what a paid plan gives you, you will be told before it takes effect.

{{LIABILITY_CAP}}

Whatever that limit turns out to be, one thing is clear from section 2 and does not depend on it: acting on an AI-generated lesson without checking it is a decision you make. The platform gives you material to learn from; it does not stand behind the correctness of any particular sentence in it.

You can stop at any time by cancelling your plan and closing your account. What happens to your content when you do is set out in the Privacy Policy.

Access may be ended from this side after {{TERMINATION_NOTICE_PERIOD}}notice, or immediately and without notice if you breach section 4 — in particular if you attempt to reach another account’s content, or upload material you have no right to upload. Ending the agreement does not by itself entitle either side to money back; refunds are governed by section 5.

These terms change as the platform does. Account holders are told {{TERMS_CHANGE_NOTICE_PERIOD}} before a material change takes effect, and the date at the top of this page is updated when it does. Continuing to use Depthloom after that point means the current version applies to you; if you would rather not accept it, close the account before the change lands.

This agreement is governed by {{GOVERNING_LAW}}. A dispute neither side can settle between them is heard by {{DISPUTE_JURISDICTION}}.

Questions about these terms go to {{CONTACT_EMAIL}}. Post reaches {{COMPANY_LEGAL_NAME}} at {{REGISTERED_ADDRESS}}. How your information is handled is a separate document: the Privacy Policy.